Emoji Riddle
Brain Teaser

💬 Support, Feedback & FAQ

Welcome to the official support hub for Emoji Riddle — Brain Teaser on iOS and Android. We are committed to delivering a delightful, bug-free puzzle experience.

Frequently Asked Questions

• How do I restore my Lifetime VIP Pass? Open in-game Settings (⚙️ in the top left) and tap "Restore Purchases". As long as you are signed into your original Apple ID or Google Play Account, your purchase is restored instantly at zero additional cost.
• What is included in the Lifetime VIP Pass? A one-time purchase permanently removes all ads, grants +1,000 bonus coins instantly, awards 2× coins on every solved puzzle, and refreshes 3 free VIP hints every single day.
• Will my purchases or progress carry over across updates? Yes! In-app purchases are linked to your Apple ID / Google Account, and game progress is safely preserved in local device storage.

🔒 Privacy Policy GDPR & CCPA Compliant

Last Updated: November 2026

Your privacy is important to us. This Privacy Policy discloses how Emoji Riddle — Brain Teaser ("we", "our", or "the App") handles information across iOS and Android platforms.

1. No Account Required

The developer does not request, collect, transmit, or store personal information such as your name, email address, phone number, physical address, contacts, or photos. You do not need an account, profile, or login credentials to play the game.

While we do not collect personal contact or identity details directly, the App integrates third-party software development kits (SDKs) from Google to provide advertising, product analytics, and crash reporting as described below.

2. On-Device Game Data

All core gameplay progress—including your coin balance, solved puzzles, current streak, theme preferences, and daily VIP hint resets—is stored locally on your device via platform storage (UserDefaults on iOS, SharedPreferences on Android). This gameplay state remains on your device and is not synchronized to an external developer server.

3. Product Analytics & Diagnostics (Google Firebase)

The App integrates Google Firebase Analytics and Firebase Crashlytics to help us understand gameplay engagement and resolve app crashes:

• Firebase Analytics: Collects pseudonymous app instance identifiers and in-game event telemetry, such as completed levels (level_completed with level index and game mode) and hints used (hint_used with hint type). This data helps evaluate puzzle progression and difficulty. Analytics collection is subject to app initialization settings and user consent dialogs upon launch.
• Firebase Crashlytics: Collects diagnostic crash reports, error stack traces, device model specifications, operating system versions, and performance timestamps when an unexpected error or crash occurs, enabling swift bug fixes and technical stability improvements.
• For details on Google Firebase's data practices, visit the Google Privacy Policy and Firebase Data Privacy & Security guide.

4. Advertising (Google AdMob)

To support free gameplay in Classic Mode, the App integrates Google AdMob (Google Mobile Ads SDK) to serve banner ads, level-completion interstitials, and optional rewarded hints. All advertisements are completely suppressed in Picture Play mode.

• Data Processed: Google AdMob may process device identifiers (such as the Apple Identifier for Advertisers [IDFA] when permitted under Apple's App Tracking Transparency framework, the Vendor Identifier [IDFV], or the Google Advertising ID on Android), coarse IP location for regional ad delivery, and ad interaction/diagnostic metrics.
• Ad Content Filtering: The in-app advertising SDK request configuration sets the maximum ad content rating to G (General Audiences). Furthermore, sensitive ad categories (such as adult themes, dating services, and gambling) are filtered out via ad network account controls. While these filters are applied at code and network levels, dynamic ad delivery is managed by third-party ad networks; players can report any inappropriate creative via our support contact for immediate review.
• Ad-Free Option: Purchasing the Lifetime VIP Pass permanently disables all advertising displays and ad SDK requests.
• For further details, consult the Google Privacy & Terms for Advertising.

5. In-App Purchases (Apple StoreKit & Google Play)

All in-app purchases (such as the Lifetime VIP Pass) are processed exclusively by Apple via StoreKit 2 on iOS and Google via Google Play Billing on Android. We never receive, process, or store payment card numbers, bank details, or financial credentials.

6. Children's Privacy (COPPA)

Emoji Riddle is a family-friendly puzzle game designed for general audiences. We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under the age of 13.

7. Third-Party Privacy Policies & Resources

For more information on the data practices of our third-party service providers, please review their respective privacy statements:

• Google Privacy Policy: https://policies.google.com/privacy
• Google Advertising Technologies: https://policies.google.com/technologies/ads
• Firebase Data Privacy & Security: https://firebase.google.com/support/privacy
• Apple Privacy Policy: https://www.apple.com/legal/privacy/

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: rajasaad707+emojiriddle@gmail.com.

📄 Terms of Service EULA

Last Updated: October 2026

By downloading, installing, or using Emoji Riddle — Brain Teaser, you agree to these Terms of Service and standard platform End User License Agreements.

1. License Grant

We grant you a personal, revocable, non-exclusive, non-transferable license to use the App on any Apple or Android devices that you own or control, in accordance with the Apple Media Services and Google Play Terms of Service.

2. In-App Purchases & Virtual Coins

• Coins & Lifelines: Coins are in-game tokens used solely for unlocking hints and lifelines. Virtual coins have no monetary value outside the game, cannot be redeemed for fiat currency, and are non-transferable.
• Lifetime VIP Pass: The Lifetime VIP Pass is a non-consumable digital purchase. It remains tied to your Apple ID / Google Account and can be restored at any time via "Restore Purchases". Transactions are governed by Apple's and Google's official payment terms.

3. Intellectual Property

All emoji riddle designs, logic equations, puzzle formulations, graphics, UI assets, and software code are the intellectual property of the developer. You may not reverse engineer, decompile, or redistribute the App without prior written authorization.

4. Contact Information

For questions regarding these Terms or the Privacy Policy, contact: rajasaad707+emojiriddle@gmail.com.